PRIVACY POLICY
Effective Date: 7 October 2026
Last Updated: 7 October 2026
1HostAfrica, a service of Miracle Seriki Digitals (“1HostAfrica,” “we,” “us,” or “our”), respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit our website, contact us, purchase our services, use our hosting services, request website development or otherwise interact with 1HostAfrica.
This policy is intended to operate in accordance with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act 2023 (NDPA). The Nigeria Data Protection Commission identifies principles including lawful, fair and transparent processing, purpose limitation, data minimization, accuracy, storage limitation and appropriate security.
1. Who We Are
1HostAfrica is a digital service operated by:
Miracle Seriki Digitals
For purposes of personal-data processing, Miracle Seriki Digitals/1HostAfrica may act as a data controller for personal information collected directly through our services, depending on the nature of the processing.
Where we process personal information on behalf of a customer through that customer’s website or systems, our role may instead be that of a data processor, depending on the circumstances and applicable law.
2. Information We May Collect
Depending on how you interact with us, we may collect information such as:
Identity Information
- Name
- Business or organization name
- Username or account information
Contact Information
- Email address
- Telephone number
- WhatsApp contact information
- Billing or contact address
Account Information
- Hosting account information
- Domain information
- Website administration information
- Service preferences
- Account credentials where necessary to provide a requested service
Transaction Information
- Services purchased
- Payment status
- Invoices
- Transaction references
- Billing information
Payment card or financial information may be processed directly by third-party payment providers rather than being stored by us, depending on the payment method used.
Technical Information
We may collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Referring pages
- Approximate location derived from technical information
- Cookies and similar technologies
Website Project Information
If you purchase website design or development services, you may provide:
- Business information
- Website content
- Images
- Logos
- Text
- Product information
- Administrative access
- Technical credentials
- Other information necessary to build or manage your website
3. How We Collect Information
We may collect personal information when you:
- Visit our website
- Create an account
- Purchase a service
- Complete an order or enquiry form
- Contact support
- Contact us through WhatsApp
- Send us an email
- Request website development
- Register or manage a hosting service
- Subscribe to communications
- Communicate with us about an existing service
We may also automatically collect certain technical information when you use our website.
4. Why We Use Your Information
We may use personal information to:
- Provide hosting services
- Register or manage domains
- Create and manage customer accounts
- Build or maintain websites
- Provide customer support
- Process orders
- Process payments
- Send invoices and service notifications
- Communicate about your account
- Maintain security
- Detect fraud or abuse
- Troubleshoot technical problems
- Improve our services
- Analyze website performance
- Comply with legal and regulatory obligations
- Maintain appropriate business records
- Respond to enquiries and complaints
We will not use personal data for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
5. Lawful Bases for Processing
Depending on the circumstances, we may process personal information on one or more lawful bases, including:
- Your consent
- Performance of a contract or steps taken at your request before entering into a contract
- Compliance with a legal obligation
- Legitimate interests, where permitted by applicable law
- Protection of vital interests where applicable
- Other lawful bases recognized by applicable data-protection law
The appropriate lawful basis depends on the nature and purpose of the processing.
6. Cookies
Our website may use cookies and similar technologies.
Cookies may be used to:
- Make the website function correctly
- Remember preferences
- Understand how visitors use the website
- Improve website performance
- Measure marketing or advertising performance
- Improve user experience
Where required, we will provide appropriate choices or notices regarding non-essential cookies.
You can also manage cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
7. Analytics and Marketing
We may use analytics or marketing technologies to understand how visitors interact with our website and improve our services.
Where required by applicable law, we will obtain appropriate consent before using technologies that require consent.
Where you voluntarily subscribe to marketing communications, you may unsubscribe or withdraw your consent at any time through the available mechanism or by contacting us.
8. Sharing Personal Information
We may share personal information where reasonably necessary to provide our services or comply with applicable law.
Depending on the service, recipients may include:
- Hosting infrastructure providers
- Domain registrars and registries
- Payment processors
- Email service providers
- Website software providers
- WordPress-related service providers
- Analytics providers
- Security providers
- Professional advisers
- Government or regulatory authorities where legally required
We do not sell your personal information as a business practice.
Third-party providers may process information according to their own privacy policies and contractual obligations.
9. International Data Transfers
Some service providers we use may process information outside Nigeria.
Where personal data is transferred internationally, we will take reasonable steps to ensure that the transfer and processing are handled in accordance with applicable data-protection requirements.
10. Customer Website Data
If you purchase hosting from 1HostAfrica, you may store information belonging to your own website visitors, customers or users on our infrastructure.
You remain responsible for determining the appropriate legal basis for collecting and processing that information through your website and for providing appropriate privacy notices to your own website users.
Where 1HostAfrica processes such information solely on your behalf as part of providing hosting or another technical service, our role may be that of a data processor rather than the controller of that information.
11. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction or other unlawful processing.
Security measures may include:
- Access controls
- Account authentication
- Server security measures
- Monitoring
- Technical safeguards
- Restricted access to personal information
- Appropriate internal procedures
However, no internet transmission or storage system can be guaranteed to be completely secure.
Customers are also responsible for protecting their account credentials and using appropriate passwords.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
- Providing services
- Maintaining business records
- Resolving disputes
- Enforcing agreements
- Meeting legal obligations
- Preventing fraud and abuse
When information is no longer required, we may securely delete, anonymize or otherwise dispose of it, subject to legal, technical and legitimate business requirements.
13. Your Data Protection Rights
Subject to applicable law and any lawful limitations, you may have rights including:
- The right to be informed about how your personal data is processed
- The right to access your personal data
- The right to request correction of inaccurate information
- The right to object to certain processing
- The right to request restriction of processing in applicable circumstances
- The right to request deletion of personal data where applicable
- The right to data portability where applicable
- The right to withdraw consent where processing is based on consent
- The right to lodge a complaint with the relevant supervisory authority
The NDPC identifies these types of data-subject rights under Nigeria’s data-protection framework.
These rights are not absolute and may be subject to applicable legal requirements and exceptions.
14. Withdrawing Consent
Where we process your personal information based on consent, you may withdraw that consent.
Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal.
In some circumstances, withdrawing consent may affect our ability to provide a particular service.
15. Children’s Information
Our services are primarily intended for businesses, professionals, organizations and other users who are legally able to enter into agreements for the relevant services.
We do not knowingly seek to collect children’s personal information unnecessarily.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us.
16. Third-Party Websites
Our website may contain links to third-party websites, applications or services.
We are not responsible for the privacy practices of third parties.
You should review the privacy policy of any third-party service before providing personal information to it.
17. Data Breaches
If we become aware of a personal-data breach affecting information under our responsibility, we will take reasonable steps to investigate, contain and address the incident and make any notifications required by applicable law.
18. Accuracy of Information
We rely on customers to provide accurate and current information.
You may contact us to request correction or updating of inaccurate personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
The updated version will be published on this website with a revised “Last Updated” date.
20. Contact Us
For privacy questions, data-access requests, correction requests, complaints or other privacy-related enquiries, please contact:
1HostAfrica
A service of Miracle Seriki Digitals
Please use the official contact details published on the 1HostAfrica website.
When making a privacy request, please provide enough information for us to identify the relevant account or request while avoiding unnecessary disclosure of sensitive information.
21. Complaints
We encourage you to contact us first so that we can investigate and attempt to resolve any privacy concern.
Where you believe your data-protection rights have not been adequately addressed, you may also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) or another competent supervisory authority, subject to applicable law.
1HostAfrica
A service of Miracle Seriki Digitals
We are committed to handling personal information responsibly, transparently and securely.